Gideo
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12-05-2019
06:18 AM
In-Channel Products Not Updating
When we update our in-channel products for a channel in our developer account, it doesn't update on the channel on Roku. Anyone else have this issue? Any idea how to resolve?
2 REPLIES 2
g-se
Streaming Star
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12-11-2019
02:57 AM
Re: In-Channel Products Not Updating
This is happening for me as well, but no for all products. For those that don't show up, I have gone in to "edit" the product in the developer account, re-type the product name and save again, and it usually shows up. Extremely annoying.
I don't know if re-typing the name has anything to do with it, but since it worked for me I keep doing that. Maybe it's just the re-saving.
Hope that helps.
attilaj
Reel Rookie
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12-11-2019
12:33 PM
Re: In-Channel Products Not Updating
I was having the same issues. I followed g-se's response and re-typed the product name and saved and it resolved my problem.