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Kieutrang
Level 7

IPV6 issues with app

Hello,

is there any issues with ipv6 on roku.

my clients who are using comcast service (ipv6) having issues accessing the application.
the xml feeds are not loading up for them. 
when the client opens up the category, it loads up the contents from a xml file.
but for these 3 comcast customers who reported me said, it shows a blank screen with no feeds in them to browse.

I'm using cloud flare in my website. for all other users, it is working fine 
anything wrong with IPV6 or cloudflare with roku ?
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1 Reply
Dashaund
Level 7

Re: IPV6 issues with app

To my knowledge, Roku does not have IPv6 at all, it's IPv4 only.

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