Roku Developer Program

[cafei]

I am a developer and publisher on Roku platform for three years.  here is an urgent problem to ask for your help.  I changed my payment information from PayPal to Wire transfer,  but  now I do not receive revenue for January 2020 and February 2020. What is problem about this ? and is there something wrong about the new payment information ?  Please tell me amd I need your help.

[renojim]

Email to partnersuccess@roku.com

[cafei]

I have send an email ，but there is no reply fo long time ~r

[ioan]

Sign up for an account at: https://partnersuccess.roku.com/hc/en-us

Leave there a message, they'll answer you.

[RokuTomC]

Hi Cafei, have you heard back from Partner Success on this yet? If not, please share the ticket number with me and I will raise it with the team.

[cafei]

No reply for for a long time, what is the ticket number,please ?