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MiguelSc
Reel Rookie
‎09-12-2023 08:41 AM

Help with internal server error 500 in Payment Settings specifically on the verify identity screen.

I'm trying to sign up for partner payments... I clicked verify entity and then I keep getting a 500 internal server error... I keep updating but the error won't go away. This has been going on for a month now. I have tried:

1. Reload the page.

2. Clear the browser cache and cookies.

3. Visit the website using another network.

4. Repair the database credentials.

5. Check if there is a permissions error.

6. I have used other browsers.

I have tried all the previous steps and none of them have worked. How could I contact support so they can help me? I have been receiving the same error 500 for a month now.

 

 

by clicking on the verify entity buttonby clicking on the verify entity buttonscreen is shown Internal Server Error 500screen is shown Internal Server Error 500

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