Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bwjjohnson
Newbie

Help with HLS Debugging - Video plays for 10 seconds and then stops

Hello,

I'm transcoding my own HLS playlists using ffmpeg, and recently after upgrading the minor version of ffmpeg, my HLS videos mysteriously stopped working in Roku devices (but seems to work fine everywhere else). The video loads and plays the first 10 second segment, but then just stops playing. I've tested this in my channel and in the Stream Tester, and it happens the same. I'm trying to inspect the playlists to see what's changed, and from all I can tell, the only thing that changed was the BANDWIDTH and BYTERANGE values in the resulting video playlists and variants. I have a hunch that it has something to do with the audio track, but I'm stumped on how to figure out what's wrong with the HLS video.

I tried using the Debug Console (https://developer.roku.com/docs/developer-program/debugging/debugging-channels.md) to connect to the Stream Tester, but wasn't able to connect to it using telnet on my mac (Connection refused\n telnet: Unable to connect to remote host).

Does anyone have any tips for me to figure this out? Thanks.

Here's an example video that has the issue: https://cdn.stage.subsplash.com/stage/videos/8TN4B2/7d7e9fb1-57bf-44ce-8e03-166f2a933eb7/playlist.m3...

0 Kudos