Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Channel Surfer

HLS Stream Tester with Stereo/DD tracks failing to start

I have encoded a title and provided the necessary parameters per the HLS spec on how the audio EXT-X-MEDIA should be named.  When launched, the stream tester starts up but eventually throws a generic 'Video PlayBack Error": An unexpected problem (but not server timeout of HTTP error) has been detected.  Trying to understand how to debug this or capture some more detailed response from the stream tester app.  I presume it's something to do with the DD track, but no idea as to what would be the issue.HLS


Test Device: Roku 3090RW - Roku Express

Software: 10.5.0 4208-AE

HDMI connection to an monitor with internal stereo speakers.

0 Kudos
Community Streaming Expert

Re: HLS Stream Tester with Stereo/DD tracks failing to start

Your m3u8 file would be much easier to read if you enclosed it within code tags (the </> button).

Have you tried just testing one stream at a time?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Channel Surfer

Re: HLS Stream Tester with Stereo/DD tracks failing to start

@renojim If I play back the title on a device that supports 5.1 audio (the 2nd audio output) it works fine.  The particular Roku devices I test with are a Roku Ultra (4800) connected to a 5.1 capable receiver, Roku Express (3930) and Streaming Stick+ (3810) connected to a monitor with stereo speakers.

I am not sure what part of the process the express/stick devices are having an issue with causing it to crash.

3810X - 10.5.0 build 4208-50

0 Kudos