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Level 8

HLS Stream Tester with Stereo/DD tracks failing to start

I have encoded a title and provided the necessary parameters per the HLS spec on how the audio EXT-X-MEDIA should be named.  When launched, the stream tester starts up but eventually throws a generic 'Video PlayBack Error": An unexpected problem (but not server timeout of HTTP error) has been detected.  Trying to understand how to debug this or capture some more detailed response from the stream tester app.  I presume it's something to do with the DD track, but no idea as to what would be the issue.HLS


Test Device: Roku 3090RW - Roku Express

Software: 10.5.0 4208-AE

HDMI connection to an monitor with internal stereo speakers.

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Community Streaming Expert

Re: HLS Stream Tester with Stereo/DD tracks failing to start

Your m3u8 file would be much easier to read if you enclosed it within code tags (the </> button).

Have you tried just testing one stream at a time?

Roku Community Streaming Expert

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Level 8

Re: HLS Stream Tester with Stereo/DD tracks failing to start

@renojim If I play back the title on a device that supports 5.1 audio (the 2nd audio output) it works fine.  The particular Roku devices I test with are a Roku Ultra (4800) connected to a 5.1 capable receiver, Roku Express (3930) and Streaming Stick+ (3810) connected to a monitor with stereo speakers.

I am not sure what part of the process the express/stick devices are having an issue with causing it to crash.

3810X - 10.5.0 build 4208-50

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