Roku Developer Program

Developers and content creators—a complete solution for growing an audience directly.
cancel
Showing results for 
Search instead for 
Did you mean: 
3angelstube
Level 7

Change Order: Publishing Roku Channel As Public

Hello,

I created a new public channel for 3AngelsLive.
Channel Name: Three Angels Live
Visibility Public
Vanity Access Code threeangelslive

This is the message I got from Roku:
Your channel has been submitted for approval. If necessary, you can cancel the submission.

We will notify you when/if channel is approved.

Thank you


It has been over a month now. And Roku still labels it as "publishing" why is this??
0 Kudos
6 Replies
Roku Employee
Roku Employee

Re: Change Order: Publishing Roku Channel As Public

Hi, we've tried to contact you repeatedly and received no response. Please fill out the channel publishing questionnaire that we emailed you a link to, and you will have to hit the Submit button again in your account.

- Joel
0 Kudos
eyepartner
Level 7

Re: Change Order: Publishing Roku Channel As Public

Hi Joel,

We are the developers behind 3angelslive and have not received a channel publishing questionnaire via the email on our developer account (support@eyepartner.com).

Also, there is no mention of a questionnaire as part of the process when doing the submission from the account dashboard. If this is a necessary step, please resend it or make it available through the dashboard.

Thank you,
Alex
0 Kudos
Roku Employee
Roku Employee

Re: Change Order: Publishing Roku Channel As Public

It was sent to the developer email address, remus . cretu @ eyepartner . com on 3/1, 3/8, 3/20 and 3/22/2012. I'll resend to the support email address you posted. The questionnaire is sent out after the channel has been submitted.

- Joel
0 Kudos
eyepartner
Level 7

Re: Change Order: Publishing Roku Channel As Public

Hi Joel,

We still have not received anything at the address support@eyepartner.com

Could you please verify when it is sent?

Thank you
Alex
0 Kudos
Roku Employee
Roku Employee

Re: Change Order: Publishing Roku Channel As Public

Sent you an email.

-Joel.
0 Kudos
guilddev
Level 7

Re: Change Order: Publishing Roku Channel As Public

hello, I have the same problem...I submitted the channel ankerberg 1 month ago and have not heard anything. I checked my email for a questionnaire email, but there is nothing.
0 Kudos