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comperc
Level 7

Re: Certifying channel question

"casolorz" wrote:
Ok, that will help. Now I just have to figure out a way of knowing when the channel has been published already. 

There is no way to predict when a channel will be published (unless you pass the certification and put a very long publish date in the future). The Roku Partner success team will check and report the issue if any, then you need to fix the issue and submit again and so on until no major issue found. It would take time especially for the first time publish (the update will be faster).
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casolorz
Level 8

Re: Certifying channel question

Have a feeling I'm going to have to use a remote config to change the channel id once it is approved and signal that the app can now use it. 
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RokuNB
Roku Employee
Roku Employee

Re: Certifying channel question

the base ID doesn't change with publishing - you can see it in the browser URL when editing channel details in dev.portal - it's a number of the 123456 kind. Have a look at ECP <rokuIP>:8060/query/apps (open in browser) for idea. For unpublished versions of channels, if they are added through a code, ID has some _ABCD suffix - when published, suffix is removed.

Also from what i remember you create channel as either private or public and cannot change that later, so will need to create another one for public submittal. Sidebar: if your mobile app is "primary" and Roku channel can't function without it, why publish the channel as "public"? It can stay private, with the app using ECP to check if installed on Roku player and link to screen to install it, if not
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casolorz
Level 8

Re: Certifying channel question

I would be ok with keeping  the channel private since the app triggered installation is working fine for most but it isn't working for users in Mexico. I'm guessing private channels don't work there anymore?
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RokuNB
Roku Employee
Roku Employee

Re: Certifying channel question

"casolorz" wrote:
I would be ok with keeping  the channel private since the app triggered installation is working fine for most but it isn't working for users in Mexico. I'm guessing private channels don't work there anymore?

i don't know the answer to that but i won't be surprised, since we had (it was in the news) some issues with content piracy in that country. email partnerSuccess at roku.com for answer from people in the know.
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casolorz
Level 8

Re: Certifying channel question

Thanks, I'll do that. 
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justinn007
Level 7

Re: Certifying channel question

Interesting, that is helpful to know. 

Do you know if you can change that date later?
Also, will the published channel have the same ID as my private channel?

Thanks.
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casolorz
Level 8

Re: Certifying channel question

No idea if you can change the date as I haven't done it yet but I was told the id would be different from the private channel because you can't convert from one to the other, and I really didn't see a way to convert while navigating the page. 
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casolorz
Level 8

Re: Certifying channel question

I'm getting ready to submit my channel and wanted to add a later date for publishing but I'm not seeing that anywhere. The only step I have left is submit and publish. 
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