greubel
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05-22-2013
12:45 PM
Build 5.1 level 443
Getting a new error on update 5.1 build 443
A lot of my "home" movies are getting this error.
"Unsupported H264 Profile/Level combination"
Have 4 Roku boxes at different hardware levels and the only one that fails is the one updated today (3100X).
Also BIF files still do not work from USB.
And parse() is still slow !
A lot of my "home" movies are getting this error.
"Unsupported H264 Profile/Level combination"
Have 4 Roku boxes at different hardware levels and the only one that fails is the one updated today (3100X).
Also BIF files still do not work from USB.
And parse() is still slow !
2 REPLIES 2

RokuRobB
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05-27-2013
09:55 AM
Re: Build 5.1 level 443
Can you point us at some samples of the videos that aren't working? Also, I assume they were working before...

RokuRobB
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05-29-2013
04:15 PM
Re: Build 5.1 level 443
This is a known issue that is being looked into by our engineers.