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Alesakndr
Channel Surfer

Bug with adding beta channel on Roku portal

Hello Roku Support

Could you help with resolving the issue in the Roku portal?

I upload the channel like a debug channel.

But I can't install it on any device.

When I try to install it through a link or code the error happens on the Roku portal page and the application will not add to my account.

Could you help me with this issue?

The link that I use for installation build: https://my.roku.com/account/add?channel=LXPCNJJ

 

bug1.jpg

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Bug with adding beta channel on Roku portal

I see the same thing with that code.  I tried one of my own and it worked.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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legalevo
Binge Watcher

Re: Bug with adding beta channel on Roku portal

it seems you completed the check lists of beta version but not published the beta version.

hopefully, it works once published the beta version then try to add channel.

Alesakndr
Channel Surfer

Re: Bug with adding beta channel on Roku portal

Thanks, Legalevo

You are right.

It had to press "Submit to publish". It was not obvious to me.

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