Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ratish
Visitor

Accessibility not found in roku settings

I  bought a Roku stick 3600X 6 months ago and it shows Accessibility-> Audio Guide. But i bought another Roku stick a month ago. This doesn't have accessibility. The firmware version in both devices are 7.6.0. 
Please help me to find the accessibility.  
0 Kudos
2 REPLIES 2
RokuBen
Community Moderator
Community Moderator

Re: Accessibility not found in roku settings

Does the second stick have the same model number or is it a non-US unit? Audio Guide is only available on units for the US.  On devices without Audio Guide, you should instead see a Closed Captions menu.
0 Kudos
ratish
Visitor

Re: Accessibility not found in roku settings

The second roku in which Audio Guide did not appear was linked to Outside US account. So reason should be the one you mentioned. Will link with US account and check. Thanks for helping.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.