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Roku Guru

Re: 403 on

Roku Partner success has been responding to my emails!

But I do loom videos to show my issues!

They been responding back!

I get access w no 403 errors when I turn off my vpn, Once I turn vpn on I get the cloud front 493 errors!

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Binge Watcher

Re: 403 on

I am not using a VPN, and still get the 403 error.  We have tried using a VPN out of curiosity and one of the VPN providers was blocked and another was not.  We have 3 ISP providers, 2 of them are blocked/get the error.  My home ISP is not blocked.  Accessing via cellular seems to work.

As I mentioned previously, it would seem Roku has misconfigured the ACL governing certain AWS/S3/CloudFront assets which is causing users using specific ISPs to be denied access.

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