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betttyboop
Newbie

my remote doesn't work all the time tends to be delayed response

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I have an onn Roku tv and my remote doesn't work all the time tends to be delayed responses when changing channels or the volume up or down 

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RokuJharra-Q
Community Moderator
Community Moderator

Re: my remote doesn't work all the time tends to be delayed response

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Hello @betttyboop, thank you for reporting this issue to the Roku Community!

We can see that you're working to resolve issues with your Roku TV remote, and we truly appreciate the troubleshooting steps you've already taken.
 
Have you attempted to reset your remote? We suggest changing the batteries and trying to reset your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds. After doing so, pair it again to see if this makes any difference.
 

We would recommend trying to see if that resolves your issue. Please keep us posted.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator

Re: my remote doesn't work all the time tends to be delayed response

Jump to solution

Hello @betttyboop, thank you for reporting this issue to the Roku Community!

We can see that you're working to resolve issues with your Roku TV remote, and we truly appreciate the troubleshooting steps you've already taken.
 
Have you attempted to reset your remote? We suggest changing the batteries and trying to reset your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds. After doing so, pair it again to see if this makes any difference.
 

We would recommend trying to see if that resolves your issue. Please keep us posted.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator
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