Remotes

[Philmguy]

We're using a Roku soundbar and have voice remotes for two Tvs. The remote for the Tv that is not in the same room as the soundbar periodically has problems where the volume and mute buttons stop working while all of the other buttons, including the power button, continue working. The only way to get the volume and mute buttons to resume working is to put in new batteries. Why would this be happening with only the volume and mute buttons?

[RokuEuniceL · Accepted solution]

Hi @Philmguy,

Thanks for posting to the Roku Community!

We're happy to help with your problem with your remote's volume and mute buttons. Please try these steps:

1. Press Home on your Roku voice remote.
2. Scroll and select Settings.
3. Select Remotes and Devices.
4. Select Remote
5. Choose your voice remote from the list and select Set up remote for TV control.

You can also check out this link here for more information on why your Roku voice remote is not controlling the volume of your TV.

Warm Regards,

Eunice