Help

Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Neacy12
Newbie
‎07-15-2024 08:00 PM

Voice remote controls tv but won’t work with Roku

I have reset the Roku device. I have changed the batteries in the remote. The Voice remote will control the tv, ie, turn tv on/off; change volume and mute. However when I try to use on the Roku device it will not allow me to choose channels. This is frustrating!! Please help!! Thank you in advance!! 

Labels (1)
0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
‎07-16-2024 12:41 AM

Re: Voice remote controls tv but won’t work with Roku

Have you paired the remote again?

How to set up your Roku® voice remote | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.