Forum Discussion

EricH803's avatar
EricH803
Newbie
6 years ago

Unpair remote to my TV

I have a streaming stick plus plugged into my hdmi port. I originally set up the remote to pair with my tv so it could control the power and volume. I now have a sound bar and the roku remote paired to it and can control the volume. I only want to use the sound bar and not the tv volume since when I use the volume on the roku remote, it turns up the volume for both the sound bar and the TV. How can I unpair the remote with the TV so the roku only controls the sound bar?
remotes

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  • Misti614's avatar
    Misti614
    Newbie
    6 years ago

    I am having the same issue. I have unpaired and paired the remote 3 times and it still wont connect to my home theater system..... only the sound on the tv. So if anyone has the answer I would really appreciate it!!!

    • RokuTannerD's avatar
      RokuTannerD
      Retired Moderator
      6 years ago

      Hi there, 

      Thanks for the question here. A couple things to note. 

      Roku remotes with TV power and volume controls are designed to control your TV's power and volume, not a connected audio/video receiver. You can see more here: https://support.roku.com/article/115013019828-how-do-i-set-up-my-roku-enhanced-remote-to-control-my-tv-

      The ability to control a connected audio receiver requires your TV to support HDMI CEC, and send these volume commands to your connected receiver. HDMI CEC would need to be enabled on your TV and A/V receiver. 

      You might also check to see if you've enabled 1-touch play in Settings>System>Control other devices, and try enabling/disabling this feature. 

       

      Thanks,

      Tanner

      • MLemire's avatar
        MLemire
        Reel Rookie
        5 years ago

        This still doesn’t say how to unpair the remote. I don’t want the roku remote to control the tv. It did it automatically, it should have a simple unpair button in settings. Bad user experience. Please share how to unpair, as resetting the roku and remote didn’t fix this auto feature not everybody wants.