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ssobel1234
Reel Rookie

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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To whom it may conern:

I updated the software and it still does NOT work. this is really causing a problem, it has been a week now. The tv brand sharp does recognize and can not adjust volume or turn off tv. please let me know a solution ASAP! Thanks. 

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bsplichal
Newbie

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Volume still doesn't work on Roku remote after update performed on 5/20 at 9 PM

Model -3800X

Serial YF005W8719

Device ID - CT3965871910

Software version - 10.0.0 build 4198-55

Remote model - RC339

Vizio tv model E420VL

 

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kyohejr
Binge Watcher

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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I have updated my Roku to the latest firmware (10.0.0-build 4198-46) and I followed the steps to setup volume control on my TV and I am still unable to control the volume on my TV with my Roku gaming remote.

Model: 4660X - Roku Ultra

Serial Number: YJ009W008813 (CK4879008813)

Software Version: 10.0.0 - build 4198-46

Timestamp: 2021-05-21T02:19:55Z

Issue ID: 13-201-739

TV Make/Model: Samsung LN46A530

TV Model No/Code:  LN46A530P1F / LN46A530P1FXZA

TV S/N: ALDK3CPQC00077V

Jwdonnald
Reel Rookie

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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I updated, and no change

Model 4660RW - Roku Ultra

Issue Id 61-201-757.

TV is a Sharp smart tv.

HMathis
Reel Rookie

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Updated software and reprogrammed remote but still says seems like this Sharp TV will not work with a Roku remote.(fyi:  it has for at least a year)

Roku ultra 4670RW

S/n  YJ00H7157434

Device Id  KX99AH157434

Software 10.0.0 build 4198-46

Remote RC412

Tv brand Sharp

Tv model LC-65Q620U

ISSUE ID: 34-201-766

PLEASE HELP

VAR
Roku Guru

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Still does not recognize my TV brand

Ehich is a Vizio 32” smart tv

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VAR
Roku Guru

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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And my tv is not supported 😞

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Glb1945
Channel Surfer

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Shouldn’t software be checked out before distribution? 

kyohejr
Binge Watcher

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Why can’t we just manually enter the remote code for our tv instead of clicking next 50 times while the Roku guesses the wrong key?  This is how I’ve programmed every other universal remote for the last 25 years. 

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Imforguns
Channel Surfer

Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Danny

Model 4670X

Ser YJ0032514952

Software Ver 10.0.0 Build 4198-46

Device ID KW905335K952

TV Samsung

ModelLN40D630M3FX2A

This update does not work for me. Any other Ideas?

Thanks!

Jim C