Forum Discussion

Liswardle's avatar
Liswardle
Newbie
4 years ago

TV brand not recognized at initial setup

I'm trying to set up my Roku but it's telling me my entry (TV brand) is not recognized. I have an Emerson TV. Any suggestions would be greatly appreciated 
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makaiguy's avatar
makaiguy
Community Streaming Expert
4 years ago

Liswardle-

This is when setting the remote up to control tv power and volume, the step that comes after pairing your remote to your Roku?  That just means it didn't find the remote control codes for your tv in its database.  Our resident remote expert Tivoburkee will probably be along with some suggestions on this.

Meanwhile, any tv with an HDMI port to which you can connect the Roku should be able to display programming via Roku once it establishes a network connection.  The power and volume/mute buttons won't do anything until the remote gets set up for your set (you'll need to use the TV's remote for them for now) but the rest of the buttons should work to control the Roku.

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
4 years ago

Liswardle 

If it's an Emerson from the last 10 years the only other brand to share its code is Sylvania. 

  • MattS16's avatar
    MattS16
    Reel Rookie
    4 years ago

    Hi Tivoburkee , I am trying to program my Roku to control my BEA TV and Roku doesn’t have that brand in their database. Do you (or anyone) know what TV brand in their system shares the same codes? Thanks!

  • Damob24's avatar
    Damob24
    Newbie
    4 years ago

    I have the same issue with my Sandstrom Tv, not being on the list for pairing my remote? 

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      4 years ago

      Hi everyone,

      Thanks for the inquiries.

      I'll tag Tivoburkee regarding those TV codes to see if he can provide helpful insight as he's our resident Community remote Expert.


      Thanks,
      Danny

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert
        4 years ago

        For sandstrom try TCL, not TCL's Roku TV codes, just regular TCL tv codes. 

  • Enigma35's avatar
    Enigma35
    Newbie
    4 years ago

    I have a Proscan and tryed everything stated in this thread.  My tv is 10 years old.  Is there a code I should use?

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      4 years ago

      Enigma35

      Thanks for the inquiry.

      Perhaps Tivoburkee can provide some insight here as he's our resident Community remote expert.

       

      Thanks,
      Danny

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert
        4 years ago

        If Enigma35 can actually chose Proscan and the codes just don't work, try RCA or LG codes instead.

         

        But if Enigma35 can't chose tv brand at all, then they can try the work around by using a different internet source like cellphone hotspot. Just during programming the tv brand in and then programming the remote. Then switch back to home internet. 

  • DanielOfOmaha's avatar
    DanielOfOmaha
    Newbie
    4 years ago

     @Tivoburkee or anyone - Is there a brand that aligns with an Ematic TV? The list shows for me, Ematic just isn't one of the brands.

    • Ksingle1964's avatar
      Ksingle1964
      Channel Surfer
      4 years ago

      I have an older Westinghouse tv and Westinghouse is not on the list of manufacturers when I try to get my Roku ultra to control the tv.  Have tried some other brands but so far no luck.  Any ideas.

  • EddyT15's avatar
    EddyT15
    Newbie
    3 years ago

    I also am having the problem that guy had I have a vankyo cinimango projector if I remember correctly which brand should I use? Even being able to use either just the volume or the power button would be nice.