Remotes

[JusB]

Recently purchased 1/18/24 Streaming Stick 4K Right arrow button not working.  Volume button starting to act up also.  None of the posted suggestions fix the issue.  From all of the complaints it sounds like a manufacture defect!

[RokuERey]

Hi @JusB,

Greetings from the Roku Community!

We're sorry for the late response about this and the experience you've gone through with this remote issue.

We'd like to be of support here and see how we can help you out. Could you share with us the model number of this remote? That can be found at the back of the battery compartment.

In addition, we'd also like to know when and how often you see this behavior going on.

We'll be looking forward to hearing back from you.

Thanks,
Rey

[JusB]

RC-GZ1

[RokuERey]

@JusB,

Thanks for the update!

We'll take of this from here and I've sent you a PM for further assistance regarding it.

Thanks,
Rey