Remotes

[Jdulong]

Hi, was this ever resolved? I’m having the same exact issue. Can’t pair remote to streambar pro after factory reset, tried all of the above as well.

[RokuJharra-Q]

Hello @Jdulong,

Welcome to the Roku Community!

Thank you for reaching out regarding the pairing issue with your Roku remote. We are eager to assist you in resolving this matter.

To better understand the issue, could you please provide the serial number of your Roku device? Additionally, it would be helpful if you could include a picture of the remote you are using.

Thank you for your cooperation, and we look forward to helping you!

Best regards,
Jharra