Remotes

[Peyton_Swenson]

I just recently bought a Roku Voice Remote Pro, and it does not pair with my Element Roku TV. The green light blinks only five times then stops. The TV does not recognize the remote. It is fully charged so I do not know what's going on 

[RokuCarly]

Thank you for posting here in the Roku Community, @Peyton_Swenson!

We appreciate you reaching out for support and we'd be happy to help you pair your Roku Voice Remote Pro to your Element Roku TV successfully.

Using the remote that came with your Element Roku TV or the Roku mobile app kindly try to enter your Roku Voice Remote Pro into pairing mode by navigating through your Settings menu. 

1. Press Home on your working remote or from the Roku mobile app
2. Scroll and select Settings
3. Select Remotes & devices
4. Select Add devices
5. Select Remote
6. Select Continue
7. Follow the on-screen instructions to pair your voice remote

If your voice remote does not have a pairing button, press and hold the Back and Home buttons for 5 seconds, or until you see the status light begin to flash. 

If you do not have a second Roku remote that already works with your streaming device or the Roku mobile app installed, you can restart your streaming device to put it in pairing mode. When your streaming device is powered on, it will automatically enter pairing mode and look for remotes.

Use the following steps to restart your streaming device.

1. Remove the power cord from your streaming device
2. Wait at least 5 seconds
3. Re-connect the power cord

Once you see the Home screen, follow the steps in the next section to put your voice remote into pairing mode and complete the pairing process with your streaming device.

For more details information and steps about this, kindly refer to our support article dedicated to this: How to set up and pair your Roku voice remote

Let us know how it goes!

Best regards,
Carly