Remotes

[AMoore2022]

The Remote is not working with brand-new batteries. Has anyone else had this problem? Please let me know how you fixed it!!!

Thank you.

[RokuArjiemar · Accepted solution]

Hello! @AMoore2022,

Thanks for posting here in the Roku Community!

We appreciate you contacting us regarding your Roku remote not working after replacing the batteries. We are happy to help.

Remote issues vary depending on the type of Roku remote. Before you begin troubleshooting, first determine which type of remote you use with your Roku streaming device: a Roku simple remote or a Roku voice remote.

This article here will help you find out what type of Roku remote you have and then get you to the right article with troubleshooting instructions for your specific remote. You will find instructions on how to fix your Roku remote not connecting, not responding, not pairing, missing button presses, and any other issues that cause it to not work.

Please keep us updated on your findings. We will be glad to continue assisting you. We anticipate your response.

Thanks,
Arjiemar