Welcome to the Roku Community, @Urfavcustomer!
I'd be happy to help you control your TV's power and volume.
Your Roku voice remote can send commands to your TV in two ways.
- Infrared (or IR): As mentioned earlier, IR technology requires you to point your remote directly at your TV for each button press. Any obstruction (even a partial one) can cause button presses to be missed.
- HDMI-CEC: Also known as just CEC, this technology uses the HDMI connection to pass along power and volume commands your Roku player receives from your remote. With CEC, you can point your remote in any direction since it communicates with your Roku player over a direct wireless connection.
You can use the steps below to get your remote to switch to using CEC.
- Check that CEC is enabled on your TV.
- Go to the Settings menu on your Roku player and redo the TV controls setup for your remote.
- Note: Not all TV models support CEC, and some may only support power and not volume. Consult your TV manual for more information.
For reference, you may check our Support article dedicated to this: Why is my Roku voice remote not controlling the power and volume on my TV?
I hope you find this information helpful.
Best regards,
Carly
Carly Y.
Roku Community Moderator
