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BRinSL
Newbie

Roku remote non responsive

I have a Samsung smart TV I am trying to pair my Roku streaming stick 4K.  My TV is on and says Roku but I cannot get my new Roku remote control to work. It’s like it’s dead. batteries are fresh and new, in properly.  
yesterday I was having difficulties I did see the pairing button aluminate,  but I was frustrated and walked away. So today I’m re-trying.  
should I be trying to re-pare this new remote and how would I do that?  Thank you any help would be appreciated.  

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renojim
Community Streaming Expert

Re: Roku remote non responsive

If it never gets past the startup animation then I would suspect a problem with the power adapter.  Make sure you're using the one that was supplied and not the TV's USB port.

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