Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Uhs
Newbie

Roku doesn’t open when a button on remote is presed

So my remote is connected to my Roku and can turn the tv on and change volume but it won’t take me to the Roku page. I have to use the TV remote to switch inputs. I had a different tv previously and this was never an issue and not sure how to fix it. 

Labels (1)
0 Kudos
1 REPLY 1
atc98092
Community Streaming Expert

Re: Roku doesn’t open when a button on remote is presed

The only way the TV input can change to the one used by the Roku is if your TV supports CEC. Most, but not all, do, but you might need to enable it on the TV. For the Roku it's labeled One-touch play, and normally it's enabled by default. But I would confirm it's turned on in the Roku settings as well.

If your TV doesn't support CEC, then you have no option but to switch inputs with the TV remote.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.