Forum Discussion

SoManySevens's avatar
SoManySevens
Channel Surfer
6 years ago

Roku Streaming Stick Remote Keeps Un-Pairing from Device

I have a Roku streaming stick, model 3800X, remote is RC339. Over the last few days, the remote keeps un-pairing with the device for no obvious reason. The batteries are fresh and connection seems go...
remotes
Muruha's avatar
Muruha
Newbie
6 years ago

My Roku remote keep impairing even after doing all the tips suggested.my remote s/n:3226000122-03

Model RC51

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
6 years ago

Muruha 

Thanks for the post.

Can you provide us more information about the issue you are experiencing? What Roku model device are you using? How are you powering the device? Is the device plugged into a the TV USB port or is it plugged into a wall outlet?

With more information we will be able to assist you further.


Thanks,
Danny

  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert
    6 years ago

    The Rc51 remote is one of the models that we know pairs with 3500 purple roku stick. And I think its UK roku remote.