I have a streaming stick 4k and I lost the original RC790 voice remote. So I purchased the simpler remote model RC82.
Everything works fine until the sticks connects to the wireless network: the remote stops working then. I can only control the device with the iOS app but the remote does nothing.
if I restart the stick it works again until the stick connects to the wifi. The batteries in the remote are new and 100% according to the Roku.
i just applied the software update and still the same
That’s rather annoying. How do I fix?