Remotes

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Billnoko
Newbie

Remote not working

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I've bought 3 of these remotes. They all suck!!! You have to smash the buttons to make them work. Except for the 4 network buttons. You just look at those buttons and you're headed to Netflix or Sling. I'm leaving roku because their remotes suck so bad!

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RokuCarly
Community Moderator
Community Moderator

Re: Remote not working

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Welcome to the Roku Community, @Billnoko!

I appreciate you reaching out about your experience with your Roku remote. I'd be happy to suggest some troubleshooting steps to help you resolve this.

Have you tried resetting your remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds and pairing it again to see if this will make any difference? We also recommend doing basic troubleshooting steps on the affected Roku remote to see if this helps:

Hope this helps!

Best regards,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: Remote not working

Jump to solution

Welcome to the Roku Community, @Billnoko!

I appreciate you reaching out about your experience with your Roku remote. I'd be happy to suggest some troubleshooting steps to help you resolve this.

Have you tried resetting your remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds and pairing it again to see if this will make any difference? We also recommend doing basic troubleshooting steps on the affected Roku remote to see if this helps:

Hope this helps!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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