Remote not pairing - always blinking

ParrT

Thanks for the post.

For more troubleshooting steps regarding pairing your remote, we would recommend checking out our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted what you find out.

Thanks,
Danny

Danny,

Thanks for the reply. Unfortunately, there was no info or advice within the link you shared that remedies my situation. What is the next step toward getting a functioning setup?

Tommy

ParrT

Thanks for the update.

If you are still unable to resolve the issue you are experiencing, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

I have two roku sticks and a remote for each one (kitchen and den). The den remote stopped working. Tried the battery fix and that worked the first time. It started happening again and none of the suggested fixes work and that remote now has the constant pairing blinking. I thought I see if my other working remote (kitchen) could be paired to the den streaming stick. It wouldn't pair and now that remote is stuck in the blinking pairing mode and can't be paired back to the kitchen Roku stick.

So far on this community thread I've nothing indicating a resolution. 

Note to self: don't buy another Roku device!

David

delyle

Thanks for the post.

Please send me a PM (private message) with your Roku account email address, and include the serial numbers/device IDs on the Roku devices. I'll be able to pass along the information to our Support team who can assist you further.

Thanks,
Danny

How do we PM you, when go to your page it says unavailable and no way to message you.