Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kdt3991
Newbie

Remote back button does not work

My new 3 hr old Hisense 58"TV with built in Roku is already malfunctioning. Back button does not work making it difficult to maneuver.

Models per setup guide 58R6E5

Should I just box it up and return for another brand?

 

 

Labels (1)
0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Remote back button does not work

Just to be clear, the Back button is next to the Home button.  If you have an Amazon Firestick, their Back button looks like Roku's Instant Replay button.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.