I reset the tv this morning, and tried the unplug trick this afternoon. I hope that fixes the problem, I'd hate to have to go buy a new remote just to be able to use the brand new tv I just bought. I can't imagine it is above expectations to have a working remote come with the tv. Grrr. But thank you for the info.
This is a real Roku TV, with screen and built-in Roku streamer? Not an outboard Roku device attached to non-Roku tv brand?
It is a Phillips Brand Roku tv. It all came on the TV.
I don’t think it’s a coincidence we are of lately having the same problem. Bought it from Walmart on sale. Something seems sketch.
There's been a lot of threads from recent purchases of Roku express models with bad IR Roku remotes. The Philips IR Roku tv remotes were probably made in the same Chinese factory? Where the owners of the express should have their remotes replaced by Roku. But in the case of Roku tv remotes you have to take it up with Tv Manufacturer, Roku only supplies the UI, not the remotes.
