Only the volume and power button works
Hi! About a month ago, when we changed our WiFi internet from spectrum to att. The roku, all of a sudden started disconnecting. We would re-synced or re-connected it but, it stayed doing that everyd...
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I have the same issue. Remote just stopped working except for power and volume buttons. I have tried all the steps to reset, but still does not work.
Hi msharpe11
We're here to help!
Please reply here with the serial number of the Roku device associated with the affected remote. It can be located at the back or underneath the player itself.
Once we have the information needed, we'll be able to forward it to our support team for further assistance.
All the best,
Kariza
