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Timjw2gb
Newbie

Never received voice remote

I ordered a voice remote from the Roku website 3 weeks ago and have not received it or had any communication from Roku saying it was delayed.

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3 REPLIES 3
RokuEuniceL
Community Moderator
Community Moderator

Re: Never received voice remote

Hi @Timjw2gb,

Welcome to the Roku Community!

We're happy to assist you with your order for the Roku remote. Can you please DM us the Order number of your remote so we can check the order's status?

We'll be waiting for your response.
Warm Regards,
Eunice

Eunice L.
Roku Community Moderator
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madmax2069
Binge Watcher

Re: Never received voice remote

Wouldn't this have been better to email Roku support rather than making a forum post? 

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RokuEuniceL
Community Moderator
Community Moderator

Re: Never received voice remote

Hi @madmax2069,

Thanks for posting to the Roku Community!

Please be advised that we do not recommend posting private information here in the Roku Community for security purposes. You can send us a DM (Direct Message) or email and contact us through Roku support if you need further assistance with private details.

Thanks,

Eunice

Eunice L.
Roku Community Moderator
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