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Need help possibly replacing remote

I need the phone number for Roku support. My remote is very slow. Do I replace it or is there a way to reset it?? The numbers that have been posted on here are not working. Every time I hit support it seems to send me in circles. Someone from Roku please reach out.

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Community Moderator
Community Moderator

Re: Need help possibly replacing remote

Hi @ReaganThir,

Thank you for posting here in the Roku community.

We understand that you're having a hard time with your Roku remote. But no worries, we're here to help.

Can you please give us more information about your issue?

  • Did you already try to change the batteries?
  • May we know what Roku remote you are using?
  • Is this the original remote that came with the device?

With more information, we can assist you further.



Anjelie A.
Roku Community Moderator
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