Forum Discussion

edgetoo's avatar
edgetoo
Newbie
6 years ago
Solved

Missing Advanced Wireless Receiver

I have my Roku plugged in and the USB power cable with long range wireless receiver plugged to the Roku  but after I hit language, I have a purple box that comes up stating "Missing Advanced Wireless...
  • RokuDanny-R's avatar
    RokuDanny-R
    6 years ago

    WilliamsJtim 

    Thanks for the post.

    The advanced wireless receiver (AWR) should be included in the box that your device came with (it looks like a cable and is labeled "Advanced Wireless Receiver").

    If you are missing the AWR, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.


    Thanks,
    Danny

  • RokuDanny-R's avatar
    RokuDanny-R
    5 years ago

    Jaymondoe1971 tarmentano 

    Thanks for the posts.

    Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

     

    Thanks,
    Danny