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Ratsnest
Channel Surfer

Intermittent remote with pauses of videos and muting

My remote is having problems with pausing videos and sometimes trying to mute the volume. 

Also I noticed that this thing eats up the battery. The new batteries were just put in about 2 weeks ago and now there are down to 71 percent. 

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1 REPLY 1
RokuKarla
Retired Moderator

Re: Intermittent remote with pauses of videos and muting

Hello @Ratsnest

Thanks for reaching out to the Roku community!

Battery life will vary based on usage. For normal use, the remote batteries may last two months or longer. Does your Roku remote support private listening? This may also be one factor for the battery drain.

We recommend doing basic troubleshooting steps on that Roku remote and checking if these steps would resolve this issue: How to fix your Roku voice or simple remote that is not working 

Please keep us posted and we will be able to assist you further.


Regards,
Karla

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