Remotes

[tbh9999]

After the 12/13/2024 automatic updated my Logitech Harmony Elite remote started having issues controlling my Roku Ultra.  Each button press would have a 10 to 30 second delay on my Roku and some buttons wound work at all.

The Roku remote controls the Roku fine.

The Harmony Elite remote controls other devices file.

I have rebooted both the Roku AND the Harmony Elite hub and both devices have good network/internet connections.

[micheal73]

After last night's update I can no longer control my Ultra with IP commands. The only control that works is IR now. Did you get rid of IP control? If so why on earth?

[micheal73]

Also, when I scan for network devices it can't find the Roku Ultra on my network. It finds all the Roku sticks and none of those have been updated to this latest software. The latest update has broken control over wifi/network

[Bucko219]

I'm also in the same boat now. I can't get my Harmony to work at all with the Roku. 

[17mullitylj]

Same problem here. Streaming Stick 4K with Harmony Elite and Hub. Not finding the Roku when I try to scan for it, and doesn't support IR. Considering getting an Ultra and setting it up via IR only if this continues, or ditching the Roku altogether if this can't be fixed.

[17mullitylj]

Update, I found an answer on a Reddit thread that worked for me. On the Roku, go to Settings>System>Advanced>Control by mobile apps. Change this to Enabled. Fixed problem immediately for me.

[Bucko219]

you are the man!! Worked like a charm!! Thank you!!!

[pbgiese]

I had the same issue, this post on reddit worked (posed by praetorian55).  

Instructions:

change the following setting:

System>advanced system settings>control by mobile apps>network access>enabled

It was set to "limited" and changing it to "enabled" allowed the harmony hub remote to immediately control the Roku.

[Sanj926]

I literally joined the community just to tell you you are awesome.  Thank you!!!

[renojim]

There's a few threads about this.  Try setting "Control by mobile apps" to "Permissive".  I can't tell you the exact menu path to get there, but it's buried in there somewhere.