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Factory reset Roku express, remote can’t connect!!!!

I factory rest my Roku express and my voice remote cannot connect. When I reset the device it only popped up with a let’s get started screen and the option to choose my language. I don’t have a pairing button on my voice remote and I have already tried holding the back and home to pair but it wouldn’t connect.

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Re: Factory reset Roku express, remote can’t connect!!!!

When you hold the Home and Back buttons does the green light start flashing on the remote?  Have you tried new batteries?

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