Remotes

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Jasonb8293
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Hello

 

model 3800x

serial yf001n824997

issue I’d 97-195-360

software 10.0.0 build 9195-55

 

volume buttons not working and can’t fix it using setup. It’s a seiki lcd tv. 

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Asineth
Newbie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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I'm still having the issue of volume and power not working. 

My TV is a Lenovo

My remote is model 3921rw roku premiere + 

 

Issue number ID 06-195-387

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Sydwahl56
Channel Surfer

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Ok this unconventional one seems to work, recovered volume on 3 device so far. Tks.

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jgraver
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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TV Make Model:  Vizio E70-F3  Version 2.60.23-1

Roku Ultra:  Model 4660X

Software 10.0.0 Build 4195-46

Device ID:  CK4887595375

 

TV Power and Volume worked fine previously.  I tried re-installing remote and redoing the TV controls multiple times and no luck.  Does not find compatible channel for TV after going through the 10 options. 

 

Again this worked before the last update.

 

Jay Graver

jgraver@yahoo.com

 

 

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jgraver
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Also - it says Gaming Remote (In use)

 

Never said that before.  Not sure why it thinks it is a gaming remote.  It is the remote that came with the Roku Ultra (Voice remote)

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Anonymous
Not applicable

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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ROKU ULTRA 4670X

SONY TV XBR-43X800G

ISSUE ID 88-195-417

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Sydwahl56
Channel Surfer

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Yes it did below is what I saw from another victim, I tried and got 3 device back up and running. You may have to try maybe minor variation of it.

Yes I just fixed it. I went to program remote. While it was searching for remote I removed the battery and put it back in and pressed the button inside the battery compartment. I then checked the settings. When it asked if I heard the music I said no even if I heard it. Then followed the instructions for the music to stop playing and poof my remote now works for volume and mute.

 

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Icabear
Channel Surfer

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Roku Model 3810RW  Streaming Stick +

TV Make/Model White Westinghouse VR-2218, Version TW-64201-W022A, Serial 

#6420M14807501

Issue ID - 78-195-446

Roku remote worked fine until the update.  After the update, I could still use the remote bit couldn't change the volume.  After trying all the resources, now the remote won't work with either the power or volume but does work for other functions.  

I am still upset that I can no longer get my local channels (Spectrum) on my RCA Smart TV because the version of Roku will not update.

Please help!i

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Icabear
Channel Surfer

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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Thanks for the suggestion but it still didn't work.

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Cperry531
Reel Rookie

Re: Did your Roku remote lose volume and TV control after the latest update? Check here!

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We unplugged Roku and plugged it back in.  Went into settings to remotes and devices then over to the gaming default.  It asked it was playing music.  Hit yes. Then did it stop. Hit no.  Then after that the volume works.  Thank gosh. Now to do that to the other 5 other Rakus and  TVs in the house. 

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