Remotes

[JR209]

This happened to me with a Sony Bravia too!

[Jess1e]

Model: 3810RW - Roku Streaming Stick+

Serial number: YH00D3731976 (C2394D731976)

Software version: 10.0.0 - build 4195-50

Timestamp: 2021-05-14T00:25:43Z

Issue ID 76-191-545

[JR209]

Lost volume controls with latest update! Sony bravia tv. Roku ultra. Help!

[Jess1e]

Model: 3810RW - Roku Streaming Stick+

Serial number: YH00D3731976 (C2394D731976)

Software version: 10.0.0 - build 4195-50

Timestamp: 2021-05-14T00:25:43Z

Issue ID 76-191-545

Vizio, idk what model it's not a smart TV but everything was fine until the last update

[Cravsnl]

3810X - Roku Streaming Stick+
Vizio D50-D1

62-191-557

[cpntodd]

Hello: Same problem here with a new roku streaming stick + and voice remote. My TV is a Pyle 24" TV and it says the remote won't control this TV. Although earlier versions of roku did control the TV. Particulars below:

Model 3810x

Serial #: YH008V476889

Sftwr: 10.0.0 build: 4195-50

Time: 2021-05-14T00:43:45Z

ID: 89-191-563

Todd Rogers

email: cpntodd@comcast.net

[Gerget]

No volume control, no mute, and no on\off capability after last update.  Model 3931RW-ROKU Express.  Serial # X004006A2R56 (S01229CA2R56).  ID 56-191-572.

[Amber57]

Roku model: 4630x - Roku Premiere+

TV make and model: Samsung AA59 000666A

Issue ID: 76 - 191 - 563

[SoxFan1]

Lost TV on/off and volume control. Tried re-pairing, tried updating TV connection to remote, tried unplugging Roku. None of it worked.

Model: Roku Ultra

TV: Insignia

TV Model: NS - 50P650A11

Issue ID: 84-191-556

[Barr21]

Model: 4800X - Roku Ultra

Serial Number: X01000NFV4X6 (S02A213FV4X6)

TV Brand: Sony - Mode: KDE-42XS955

Software Version: 10.0.0 Build 4195-C2

Issue ID: X6-191-580

I have no volume and turning on/off control. I tried all suggestions with no success.

Thanks