Remotes

[TheMerrells]

Model 4630x - Roku premier +
Soft version: 10.0.0 build 4195–29

remote model: rc116

Firmware version 2.0 1.1 8.120

vizio model: M65-E0

Issue ID: 74–190-291

Remote control lost TV control after firmware update.

[Ladi468]

ROKU ultra 4660x

hitachi ultravision

issue I’d 91-190-345

[Amcarp]

Model 3800X

serial number: YF00E1541061

software version: 10.0.0 build 4195-55

issue Id 61-190-385

[torresrs]

Issue ID 65190585 

roku model 4670RW Roku Ultra
tv :Samsung 

[longmd]

Model: Roku Ultra - 4670x

Serial No.: YJ008G393426 (KW9998393426)

Version: 10.0.0 - Build 4195-46

TV Make/Model: LG 42CS560-UE

Issue ID: 26-190-633

Notes: During remote setup, messages on screen indicate successful setup, but behavior does not change. No control of volume or power for the tv. 

[Chrispls]

ID 73-190-661

Volume suddenly not working.

I've done everything suggested in this forum.

[mkraten1]

Occurred after the latest update overnight to software build 10.0.0 build 4195-46

I do not have a gaming remote, but it seems like my Roku now thinks that the remote that came with my Roku Ultra is a gaming remote. That may be a root cause?

Model - 4660X - Roku Ultra

LG UJ6300 (2019)

Issue ID 71-190-861

[djarvis8]

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@djarvis8 wrote:

Model 4230X - Roku 3

Software version 9.4.0 build 4210-04

Issue Id: 54-189-930

A/V receiver:Onkyo tx-nr797

TV: LG 55lm8600

Remote used to control AVR power and volume.  Now it does not, out of the blue.  No icon in the corner of the screen or anything.  Tried a whole bunch of things to no avail.

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Update on my situation.  I ran through the super secret magic sequence of unplugging all my devices and plugging them back in in a special order and my remote is now back to normal, controlling the AVR volume and power.

You'd think that by the year 2021 we would be beyond these sorts of problems.  But in the end this had nothing to do with the Roku remote.

[Ddots5]

exact same here- why gaming remote?  

[JackMCO]

My Roku Remote volume control has stopped working my multiple TV's. The remote does everything else perfectly. It even controls the sound bar on one of my TV's. I've tried all suggestions on your website. Please advise.