Remotes

[LesFatz]

I have a Roku Voice Pro. I can turn on/off my TV with voice commands, but not the power button. This is necessary as I sometimes watch TV while my husband sleeps, and I don't want to wake him by talking to the remote. Do I need to do something in particular/like Syncing the remote to my TV? Thank you!

[RokuJechealR]

Hi @LesFatz,

A warm welcome here in the Roku Community!

Thanks for bringing this to our attention regarding your query about your Roku Voice Pro remote. We may ask if there's any other button that's not working.

For a better understanding of your Roku remote, you can visit our support article for more reference.

Please keep us posted on what you find out.

All the best,

Chel

[HDMIGuy · Accepted solution]

@LesFatz I assume you also cannot control the TV volume with the volume controls on the Roku remote.  If that is the case yes you need to sync the remote to your TV.  Here are the steps:  

1. Navigate to Settings
2. Select Remotes & devices
3. Select Remotes followed by your remote
4. Select Set up remote for TV control

[makaiguy]

@LesFatz-

Is this a Roku TV (one with Roku capability built in), or is it a non-Roku TV with a Roku device connected to it?