Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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jaybytez
Level 8

4800X Remote Not Working with Soundbar

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I have the JBL 9.1 and I have had this for a few months with my 4800X working and able to adjust the volume and turn the soundbar off.  This no longer works after yesterday.  Not sure if someone in my house did something with the remote but it no longer works.  Is there something I am missing?  While the setup remote in Roku says it doesn’t work for soundbars, it was for 2 months.

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RokuDanny-R
Roku Employee
Roku Employee

Re: 4800X Remote Not Working with Soundbar

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Hi @jaybytez 

Thanks for the post regarding your Roku Ultra device remote no longer controlling your soundbar.

As you mentioned in your post, Roku device remotes do not support control of the power or volume of non Roku external audio devices.


Thanks,
Danny

Danny R.
Roku Community Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: 4800X Remote Not Working with Soundbar

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Hi @jaybytez 

Thanks for the post regarding your Roku Ultra device remote no longer controlling your soundbar.

As you mentioned in your post, Roku device remotes do not support control of the power or volume of non Roku external audio devices.


Thanks,
Danny

Danny R.
Roku Community Moderator
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