Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 8

Roku Randomly Locks Up. Have to unplug/pull remote batteries.

I have several streaming stick + devices.   I have noticed, sometimes, one will lock up randomly while pressing remote buttons.  Yesterday it happened when I pressed PAUSE during a Netflix movie.  Then the Roku says it lost network connection the second i pressed pause (network is fine), then remote and Roku were locked up and nothing worked.   The only 'solution' is to pull out remote batteries, unplug Roku Streaming Stick+ from power, wait 10 seconds, plug Roku back in.  Then when HOME screen appears and it says connected, add batteries back to remote, wait a few seconds. everything now works.    I have done this at least 4 times in past 2 months with this device.  It is new this year.

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