Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
luckygold1
Channel Surfer

Roku Express 4k + voice remote unable to hear me

I have done the trouble shooting steps and my voice remote stills says unable to hear you, try again. Please help!

0 Kudos
3 REPLIES 3
makaiguy
Community Streaming Expert

Re: Roku Express 4k + voice remote unable to hear me

Just to be sure ...

On the Voice Remote are you pressing and holding the Voice button while speaking?  The microphone is only engaged while the button is pressed.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos
luckygold1
Channel Surfer

Re: Roku Express 4k + voice remote unable to hear me

Yes, I did that but I still get the same message.

0 Kudos
luckygold1
Channel Surfer

Re: Roku Express 4k + voice remote unable to hear me

I'm just going to return the device for a warranty replacement.