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luckygold1
Channel Surfer

Roku Express 4k + voice remote unable to hear me

I have done the trouble shooting steps and my voice remote stills says unable to hear you, try again. Please help!

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3 REPLIES 3
makaiguy
Community Streaming Expert

Re: Roku Express 4k + voice remote unable to hear me

Just to be sure ...

On the Voice Remote are you pressing and holding the Voice button while speaking?  The microphone is only engaged while the button is pressed.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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luckygold1
Channel Surfer

Re: Roku Express 4k + voice remote unable to hear me

Yes, I did that but I still get the same message.

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luckygold1
Channel Surfer

Re: Roku Express 4k + voice remote unable to hear me

I'm just going to return the device for a warranty replacement.

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