Solving playback issues

[edpdx50]

My subscription to OAN One America News ended today. I renewed on rOKU.com. the reply confirmed renewal, but still the same message? Is the OANN banned?

[DBDukes]

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@edpdx50 wrote:

... Is the OANN banned?

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No. It works for me.

[edpdx50]

Wait. What? mine would not launch. I restarted Roku and unplugged the TV to restart. Updates for Roku came up- one was for OAN. I thought that would solve the problem. Reboot and it says: Channel inactive requires purchase for activation. I select PURCHASE, and then follow prompts for buying $4.99 monthly subscription. timer says adding channel. I enter PIN as requested. I get: CHANNEL ADDED. Hit "OK,

I update ROKU, Restart ROKU- get Hopping Roku. Select OAN and get: Channel INACTIVE. Where can I get a helpful solution?

[DBDukes]

@edpdx50 

Go to https://my.roku.com log in and go to the Manage Subscriptions link. Does it show the subscription? If not, something happened with it processing the subscription. Could have been a network issue, could be a payment processor issue. But check to see if they processed your payment.

[edpdx50]

Chat with ROKU. They said there is a problem with the OAN Channel. THey said they would text me when it is resolved. (#:7o

[DBDukes]

@edpdx50 

I'm glad they finally identified that.

[Chappy21]

you can add Pluto TV and it is there.