Issue Tracking Board

[Hawkeye07]

It's not Roku -  It's EERO ad blocking  - turn ad blocking off on EERO and Para Plus and Fox News work perfect

[Hawkeye07]

It's not Roku -  It's EERO ad blocking  - turn ad blocking off on EERO and Para Plus and Fox News work perfect

[Speed_Racer]

Unfortunantly, I think it might be Roku. I don't have a problem streaming Paramount plus from LG Web OS or Firestick with ad blocking turned on. With Roku (just recently) I have to disable add blocking for Paramount plus to work with Roku. 

[andyross]

It's possible EERO is blocking an important ad server used only by Roku devices. Other devices may have their own servers.

[Gilmrgrls7163]

Paramount+ won’t play the show. I can open the app, search, and see the previews but it doesn’t allow me to watch. I have deleted, redownloaded, reset Roku, checked for updates etc but it doesn’t work. On ANY tv. Laptop and phone plays just fine. 

[Crtk1009]

Having Same issue with paramount plus not working with Roku but works with Apple TV. Just keeps spinning when trying on Roku.

[renojim]

If you're using an ad blocker, disable it.

[SD111]

Paramount+ on my TCL TV with Roku loads the main screens but when I click on something to view it, I just get the blue rotating circle. This has just started happening over the last 4-5 days.  I know it can’t be related to my Internet because I have the standalone Roku attached to one of my other televisions and Paramount+ loads fine.

everything else assumes that it’s other things, but since it’s only the TCL TVs with the Roku installed happening to, I think it must be something related to the app on those TVs any help?

[SD111]

I don’t understand how that could be since my other TV uses the same wifi and does not have a problem and it’s been working fine. The TCL with Roku built-in is the problem. The standalone Roku on my other television is fine and I can watch no problem.

[Crtk1009]

I am using the Roku Stick and am having the same issue. Paramount Plus loads up fine on our other two tvs that is using the Apple TV. The thing is this wasn’t an issue a while back has just seem to have started last couple months. If we want to want paramount plus on our tv with The Roku stick we have to air play it every time.