Issue Tracking Board

[cjrva]

This was seemingly fixed for the last few weeks, then just started happening again. 

[donald4972]

I would like to also report, as of 06/06/2024, my Roku is (AGAIN) beginning to buffer unendingly, after fast forward, or trying to back up to watch a play in NBA finals over again! Only way to fix it (twice now today) is to leave YouTube TV app entirely, go to Netflix or something else, then back to YouTube TV. Same as before, a few weeks ago. Problem has returned !!!

So...repair from Roku was only temporary, it seems!  What next?

[WAHOOWA]

I have Roku wired with Ethernet and mine just started freezing after fast forwarded on NCAA baseball tournament last night!! Awful!! Still no fix??

[Barry44]

Model 3810rw

Serial YH009E614120

VERSION 13.0.0  BUILD 24056 

GC VERSION 11.7.22

TRACKER ID 20-243-363

[RnK]

Device Model - 4670x-Roku-Ultra

Serial number - YJ00H9357531

Device ID - KWA06H357531

Software version: 13.0.0-build 24056-46

Channel Version 2.22-build 110005581

Tracker ID - When I hit the Home button the first time it goes to the home menu and there is no tracking ID after I hit the Home button the remaining 4 times and then the back button 5 times.

[ScottMM]

I have the Roku Ultra and it’s doing the same thing (freezes) when fast forwarding through a recorded program.  
Model 4660X - Roku Ultra; serial number YJ005U567018; SW version 13.0.0 build 24056-46; ID# CK4895567018

thank you 

Scott

[Dan911]

I got the same issue and am hardwired so it is not wireless. I made sure my Roku has the latest software updates. This happens all the time so basically can't fast forward. I started using the smart App on my LG TV and works with no problems.

[rtart]

I've had this issue with YTTV but I DO NOT USE A ROKU SOUNDBAR. (Sorry...not shouting, just wanted to make sure this was seen.) 

I have an Roku Ultra (4800 series) (I think...will verify)  that is hardwired and have had no similar issues for the four previous years. 97Mbps at last check. I'll provide the info, tracking ID, etc. when it does this again

My setup runs through a Denon AVR and via HDMI to a Vizio 4k TV. But, no Roku soundbar.

[TheDougL]

1. 4660X - Roku Ultra. 13.0.0.   Build 24056-46    CK3856878265

2. 2.22  110005581

3  65-271-912

[darylmarchant]

Thank you but not sure what this information is pertaining to.