I exited YouTube TV to go to the home screen to check the settings to see when my TV was last updated and right when I entered the home screen it said not connect when I was watching YouTube TV previously. My TV was also last updated on June 7, 2024, yes I agree it must be a firmware update issue.
I have excellent wifi and a wifi 6 router and a router extender, I haven't experienced this before even with all my devices using wifi and it's only that one Roku TCL tv that is losing connection.
So honestly I did not think that I was gonna make a post because I thought for some reason it would some how get fixed but anyways, my tv won’t connect to the internet at all like I have no idea what happens one day I checked it and it said disconnected and I was confused because my internet didn’t go out but whatever I didn’t know what to do I tried resetting the WiFi the tv even factory reset it didn’t work so I un plugged it so it worked however it keeps happening so I unplug it and reset the WiFi however this time it doesn’t work at all I’ve tried resetting the WiFi my tv even unplugged it and even unplugged my WiFi I don’t know what to do at this point I’ve keep searching about it online but I never really saw anything like my case especially on the error codes it would always be 0.14 30 but mine is a 0.14 10
Same issue exactly. Spoke to Roku customer service and their only suggestion was switching the WiFi to 2.4 ghz. That did nothing and I have reset everything I can and messed with every setting. Mine started doing it around the same time as you and it’s clearly roku’s fault, but they keep blaming my internet. I have 3 Roku tvs and the two older ones are completely fine. Only the newest one with the best WiFi connection has the problem and it’s super annoying to have to restart it every time I want to use it.
Good luck getting help… I’ve been talking to Roku support for a while now and their only suggestions are blaming your internet service provider or router. I’m pretty positive it’s a glitch with the latest software update. Mine was updated on 6/14 and that’s around when I began experiencing the issue. Out of curiosity what software version does your tv say and when was it updated? Mine is software version 13.0.0 Build 24063
I am having the same problem! I've had my roku tv for about a year now, and it has always worked fine, but now suddenly, I have to system restart it every time I turn it on to get it to connect to wifi.
I have done ALL OF THESE SEVERAL TIMES! It’s not working. I’m going to return this TV! Seems like this is a KNOWN issue and NO ONE knows how to fix it! DO BETTER!
I have the same thing but it started with the OS 13 update. It’s disconnected every time it starts up after being off for a while and gets stuck on the “wireless scan” unless you reset the network or “power -> system restart”
I have the same thing but it started with the OS 13 update. It’s disconnected every time it starts up after being off for a while and gets stuck on the “wireless scan” unless you reset the network or “power -> system restart”
